Aspire HR update

[lmhyde]

Please advise when the app will be fixed. Sincethe update to the app on August 24th, nothing is syncing with my phone. I have tried the troubleshooting that I've read in the directions and the tutorials numerous times, and nothing seems to work. This is an expensive watch and I would like it to work. Please advise of an ETA.

Thank you

[Odyssey13]

Hi @lmhyde  which platform? Android, iOS or Windows

Most people have received the latest app version. Have you gotten yours?

[lmhyde]

Android

[Odyssey13]

Moved this to the Android forum area. Let us know when you update, too.

[lmhyde]

I cannot do anything on the app. It can't even find my device, however it
is registered. It says my battery is low all the time, even though fully
charged. I'm at a loss.

[lmhyde]

I got everything running smoothly Thursday evening. Things were tracking and synching perfectly. As of yesterday, nothing is synched again. I'm at a loss.

[Odyssey13]

You restart your device?

[lmhyde]

I did. It just synched up. I have never had to continue to do this.