Background sync doesn't work

[comadose]

On a Pixel 8 Pro with latest Android and updates, data isn't synced periodically. I have to open the app and manually sync. Background usage is enabled, all permissions granted. Versa 4.

After manually syncing, it takes a minute or two for the home screen to update with current stats too. I could live with that if I didn't have to manually sync all the time.

[MarioSFitbit]

Hi @comadose and welcome to the forums. 

Thank you for your message. I'm sorry to hear that you are experiencing this syncing issue. I appreciate all the troubleshooting steps you tried, and the information provided. 

May I suggest you to read and follow the steps explained here? Why won't my Fitbit device sync?

[comadose]

Thanks Mario. None of that seems to have helped.

[MarioSFitbit]

Hi @comadose and welcome back to the forums. 

I appreciate your message, and I'm sorry to hear that the issue still remains. Thank you for your efforts. 

Since you have performed the recommended troubleshooting steps, please let me recommend you contacting support, since they have more tools in order to find your options. Contact Us.