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Badges not awarded

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‎02-24-2019 06:55 - last edited on ‎02-25-2019 06:43 by Fitbit Moderator

‎02-24-2019 06:55 - last edited on ‎02-25-2019 06:43 by Fitbit Moderator

Two days ago I reached an all time high of over 50,000 steps and did not receive my badge. I really want to have that. Can you please check on this for me. Thanks. 

 

 

Moderator edit: Clarified subject

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4 REPLIES 4

‎02-25-2019 06:49

‎02-25-2019 06:49

Welcome to the Forums @Klmwings.

 

I'd like to take a closer look at what is going on.

 

The first thing I'd recommend is that you try to log out of your account and then log back in. That will force everything to be reloaded from the servers and thus should help in getting it all to work.

 

Let me know how it goes or if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎02-19-2020 12:49

In response to LanuzaFitbit

‎02-19-2020 12:49

The same thing has happened to me. I walked 30,000 in one day and no badge. I've tried logging out and back in on my Fitbit app and even uninstalled the app and installed it again, still no badge. Anything else I can try? 

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‎03-24-2020 18:36 - edited ‎03-24-2020 18:37

‎03-24-2020 18:36 - edited ‎03-24-2020 18:37

I haven't gotten a badge in over 6 months and im very active with my Fitbit

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‎07-04-2020 05:07

‎07-04-2020 05:07

I haven’t had my Sahara badge update to the Nile and I have over that lifetime amount of miles logged. This was part of what had me continue with Fitbit instead of changing to a different fitness device. Anyone else having these type problems. Please update my account. 

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