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Barcode scanner not recognising UK food

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‎01-18-2018 19:54

‎01-18-2018 19:54

The barcode scanner doesnt recognise foods from the uk, everything has to be typed manually!! 

Please sort this out, will make food tracking 100% easier, just like my fitness pal does!!

thanks

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‎02-25-2018 10:14

‎02-25-2018 10:14

Hello @Sweetd77.

 

Has this situation continued? If so, what device are you using to log the food? 

 

Look forward to your reply. 

Lanuza | Community Moderator

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‎03-21-2018 05:04

‎03-21-2018 05:04

I think it is a disgrace that fitbit has not included food outside the usa in their barcoder. I don't think i would purchase another fitbit and would not recommend for this reason. I am sure that fitbit has made many millions outside America but won't provide the same service for us all. I am thinking of going back to the cheaper version that provides the barcoder facility for us in the UK and makes it easier to stay on track . Very dissapointed

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