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Battery is dying right after being full

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‎08-02-2018 05:08 - last edited on ‎08-03-2018 07:30 by Fitbit Moderator

‎08-02-2018 05:08 - last edited on ‎08-03-2018 07:30 by Fitbit Moderator

My charge 2 went of I charged it it said 100% took it of charge and with in minutes it went of again when I connected it again said battery empty then within minutes full but went off again can someone tell me if there's something o can do to fix as it's not holding charge please?

 

 

Moderator edit: Clarified subject

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1 REPLY 1

‎08-03-2018 07:31

‎08-03-2018 07:31

Welcome to the Forums @Leslie50! 

 

That sounds very frustrating! 

 

I have gotten in touch with our support team and they will be reaching out to you shortly. Please keep an eye on your email's inbox or spam folder.

 

Let me know if there is anything I can do for you.

Lanuza | Community Moderator

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