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Battery life not lasting

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‎03-02-2020 03:10 - last edited on ‎03-03-2020 16:14 by Fitbit Moderator

‎03-02-2020 03:10 - last edited on ‎03-03-2020 16:14 by Fitbit Moderator

Hi there! My Versa lite battery drained completely in under 2 days.  I recharged it last night, took it off at 11:30pm at 100%.  Now at 6am the battery is at 51%.  This is new, haven't had this issue at all until now.  Help!

 

Moderator edit: Subject for clarity 

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‎03-03-2020 16:13

‎03-03-2020 16:13

Hi @klfr68, welcome to the Community Forums!

 

Thanks for bringing this to my attention and the details that were shared with me, I understand how frustrating this matter can be for you. Let me share with you that the battery of our Versa Lite was designed to last 4 days, but this also depends on how frequently you use all the features of your device. That said, I recommend you charging your Fitbit device with a USB port from a computer or a UL-certified outlet into the wall and then turn off all the features that you don’t use that much.

 

After following the above information, please check this help article for more tips and recommendations. This article includes as restart process that will refresh the device's performance.

 

Keep me posted, I’ll be right here if you need anything else.

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