That is frustrating. Just had this problem this morning. I've had my Fitbit Versa for about a year. The screen started fading with lines running through it. I did a factory reset and now it won't turn on at all. No power! I called customer service, they had me try holding all 3 buttons at the same time. That didn't work. It was fully charged when I did the reset so that wasn't the issue. They are sending me a replacement at no charge.
