10-13-2018
17:35
- last edited on
10-14-2018
08:10
by
LanuzaFitbit
10-13-2018
17:35
- last edited on
10-14-2018
08:10
by
LanuzaFitbit
Blaze does not synce for days.
Moderator edit: Clarified subject
10-14-2018 08:16
10-14-2018 08:16
Welcome to the Forums @Coky.
Let me try to help you get your Fitbit to sync properly once again.
The first thing I'd like to recommend is that you try following the steps listed in this help article. Even if you have already tried some of them please go through all of them again in order.
In the meantime I'd like to ask you some questions:
Look forward to your reply.
10-14-2018 18:51
10-14-2018 18:51
10-15-2018 10:12
10-15-2018 10:12
Hello @Coky.
Thanks for getting back to me.
Does that mean that it is syncing at the moment? That's interesting. Hopefully it continues working like that without any issues.
If it happens again, please let me know right away and also let me know the exact model of the Samsung Galaxy phone that you are using.
Feel free to reach out if you need any assistance.
10-15-2018 13:16
10-15-2018 13:16
10-18-2018 08:27
10-23-2018 13:39
10-23-2018 13:39
Still not syncing
10-25-2018 07:28