09-14-2016 16:50
09-14-2016 16:50
09-16-2016 03:21
09-16-2016 03:21
Wonderful troubleshooting
Feel free to check out the Fitbit Article regarding not able to sync the tracker.
https://help.fitbit.com/articles/en_US/Help_article/1866
Hope it helps
09-16-2016 15:26
09-16-2016 15:26
@CMichelle glad to hear from you!
As @SunsetRunner mentioned you have performed a wonderful troubleshoot. If you have checked the charge levels of your Blaze as well as the Internet connexion of your Samsung S6 then a restart of the Blaze is the best you can do. Specially since the S6 Edge is perfectly compatible.
If you are still unable to sync however perhaps it is time to reach out to Customer Support.
Let me know of any news!
09-17-2016 05:56
09-17-2016 05:56
Me to
Wishing a beautiful weekend