Blaze not synching with my Huawei P10

[Domjf]

Has anyone else had problems with their blaze not synching to a Huawei phone? This means I can't GPS my runs and it is also really bad at updating my fitbit app and sometimes won't update for a whole day. Any ideas? Many thanks in advance

[LanuzaFitbit]

Welcome to the Forums @Domjf.

This might be happening because the P10 is not part of the supported devices list. This means that the app has not been fully optimized to work with that phone.

As long as it fulfills the minimum requirements, Android 4.4 and Bluetooth 4.0, there is a possibility that it can work but we cannot guarantee it. Some users of unsupported devices have mentioned that following these steps helps with the syncing.

If none of the above works, you could try to use a computer or another mobile device to try and sync your Fitbit to your account. Click here to get instructions on how to sync with other devices.

Also, be sure to support this Feature Suggestion post about the P10 being added. You can vote or comment on it to show your support. Also feel free to read the FAQ if you have any questions on the way that board works.

Let me know if you have any further questions.