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Blaze not syncing with S9+

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‎08-16-2018 13:19 - last edited on ‎08-17-2018 05:06 by Fitbit Moderator

‎08-16-2018 13:19 - last edited on ‎08-17-2018 05:06 by Fitbit Moderator

My phone call notifications is not working. I've restarted my phone the app turned on and off of bluetooth. Nothing. I have s9+ and it was working fine until today. Help!

 

 

Moderator edit: Clarified subject

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‎08-17-2018 05:05

‎08-17-2018 05:05

Welcome to the Forums @SWeddle85000!

 

Thanks for letting us know what you have tried to get this fixed.

 

It might be happening because the Galaxy S9+ is not currently on the supported devices list. This means that the app has not been fully optimized to work with that phone.

 

As long as the phone fulfills the minimum requirements, Android 4.4 and Bluetooth 4.0, there is a possibility that will work but we cannot guarantee that it will. Some users with devices not on the list have mentioned that following the steps in this article has helped them, maybe you could give it a shot.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

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