Blaze not syncing

[agee86]

I'm getting increasingly annoyed that my Blaze just refuses to sync with the app every few days. I've tried restarting, turning Bluetooth off and on again, I've just unpaired and now it won't pair up again. 

[SteveH]

It sure can be frustrating when it fails to sync. These are the steps I follow when it happens to me:

• restart phone
• restart fitbit using this procedure: https://help.fitbit.com/articles/en_US/Help_article/1186/
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: https://help.fitbit.com/articles/en_US/Help_article/1866/
• if none of that works then contact customer support: contact.fitbit.com

Note that I don't recommend unpairing the fitbit as this can lead to the loss of unsynced data and can make it harder to fix. If you are really stuck then it's a better option to replace the fitbit by adding it again. This way if it fails you're still left with a connected fitbit.