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Blaze not working correctly

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‎06-28-2017 16:18 - last edited on ‎06-30-2017 12:01 by Fitbit Moderator

‎06-28-2017 16:18 - last edited on ‎06-30-2017 12:01 by Fitbit Moderator

My Blaze rarely syncs & sleep is inaccurate (shows later start sleep

than actual). I use Samsung Tablet with my Blaze.

Frustrating!!!

 

 

 

 Moderator edit: updated subject for clarity & format

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‎06-30-2017 12:15

‎06-30-2017 12:15

A very warm welcome to the Forums @Fatbit2! 

 

I'd like to ask you some questions to better understand what is happening:

  • What is the model for the tablet that you are using?
  • Do you  get any error message when you try to sync?
  • Are you sleeping with a fan or a windows open? That could cause the Fitbit to think that you're sleeping later than you are.

I recommend that you try to tighten the wristband around your wrist before going to sleep. That should improve the accuracy of the sleep detention.

 

Look forward to your reply!

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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