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Blaze won't sync or update with Android

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I have tried restarting the app and the blaze (multiple times) and it still won't sync up.. 

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I always love seeing new names on the Forums! Welcome @Shaunnarenee!

 

Thanks for letting me know that you have tried to restart both. In this case, I'd like to ask you two questions:

  • What is the model of the device you're trying to sync to?
  • Have you tried syncing with any other device?

In the meantime I'd recommend that you try to turn off the Bluetooth on your mobile device and then turn it back on. Sometimes doing this helps the syncing to work correctly.

 

Look forward to your reply! 

Lanuza | Community Moderator

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