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Blaze stopped syncing with Google Pixel

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‎10-26-2017 07:33

‎10-26-2017 07:33

My Blaze stopped syncing with Google Pixel on Sunday 10/22/17.  The Fitbit app shows I have a firmware update, but my Google Pixel doesn't even see the Blaze under the Bluetooth Available devices screen.

I rebooted my phone (twice) and uninstalled & reinstalled the fitbit app.

What happened?

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‎10-30-2017 09:04 - edited ‎10-30-2017 09:06

‎10-30-2017 09:04 - edited ‎10-30-2017 09:06

Hello @NostromoVA, it is nice to see new members in the Fitbit Community! In this case at certain point  it won't matter if your tracker does not appear under your Bluetooth settings, since this is use for other features like Music control. But specifically for syncing it just matter you turn On the Bluetooth of your phone for your Fitbit Blaze sync with your Dashboard. For the same reason I would like to recommend the following post: Having trouble syncing? (here's how to fix this).

 

Give it a try and let me know how it goes. Hope this helps!

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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