Blaze stopped syncing with note 5 - Fitbit Community

Blaze stopped syncing with note 5

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Ralphbassil

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My blaze used to synced perfectly with samsung note 5, however 2 days ago i couldnt make them sync!!! Help plz

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Rich_Laue

Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more

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First thing, do you have any other phone or tablet you synced through 2 days ago?

Or go into the BT settings on that device and disconnect the Blaze.

See here for Sync help

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ErickFitbit

Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

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@Ralphbassil -- UPDATE: The Galaxy Note 5 is now listed as a supported device here. I recommend trying to sync again and/or following these troubleshooting tips if you continue to experience issues.

Erick | Community Moderator

It's all about the food! What's Cooking?

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