03-01-2016 19:04
03-01-2016 19:04
03-02-2016 03:52
03-02-2016 03:52
Welcome to the Forums @chipa! The Samsung Galaxy Note 5 is not a compatible device yet. So, although you may download the Fitbit app there, you may face some problems during the setup process or syncing. We are always looking forward to add more devices to the list and hopefully that will be added soon. In the meantime I recommend using a compatible device or sync through a PC if available.
Let me know if futher questions arise.
07-11-2016 17:06
07-11-2016 17:06
@chipa -- UPDATE: The Galaxy Note 5 is now listed as a supported device here. I recommend trying to sync again and/or following these troubleshooting tips if you continue to experience issues.