02-22-2016 13:40
02-22-2016 13:40
Best Answer02-23-2016 00:24
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02-23-2016 00:24
It may not be possible - the note 5 isn't on the list of supported devices at www.fitbit.com/devices
07-11-2016 17:06
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-11-2016 17:06
@Dasip -- UPDATE: The Galaxy Note 5 is now listed as a supported device here. I recommend trying to sync again and/or following these troubleshooting tips if you continue to experience issues.
Best Answer