Hello @Becky2, good to see you here the Fitbit Community! I'm wondering if have you enable the option form the Fitbit app already? Perhaps the following post will guide you through for this matter.
If you already enable the option, but the issue still persists. Please check the instructions of my friend @MarreFitbit here: My tracker isn't receiving notifications (Android Fitbit app).
Hope this helps. See you until the next time.
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