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Blaze won't sync properly

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‎10-08-2017 15:06

‎10-08-2017 15:06

My Blaze has stopped syncing properly. It will only do a partial sync then gives an error message. The only way I can get it to sync fully is recharge it fully, restart it and the phone (Samsung S5) then it works. Suspect there is a problem with the bluetooth connection. Any ideas or do is this a hardware problem?

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‎10-10-2017 05:17

‎10-10-2017 05:17

Welcome to the Fitbit Community @Delboyscott! Definitely is not normal this behavior you are experiencing with your Blaze.

 

Please try the steps from the following post: Having trouble syncing? (here's how to fix this). It  might give you some extra helps for the issue you mentioned.

 

See you around and hope this helps.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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