help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Bluetooth and Ionic

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-21-2019 20:09

‎05-21-2019 20:09

Fitbit app keeps saying not connected.  Shows as paired.  Not syncing.  Under IP address on Ionic says wi fi off. .. But everything shows it is on.  How do I get it to say on on Ionic.

Best Answer
0 Votes
2 REPLIES 2

‎05-22-2019 09:01

‎05-22-2019 09:01

ugh, having the same issue. Just got my brand new Ionic yesterday and I can't load/delete apps, and am having the exact same issue as you. Super frustrating.

 

Using Samsung Galaxy S10+

Best Answer
0 Votes

‎05-22-2019 09:59

In response to NickMack33

‎05-22-2019 09:59

I uninstalled from my computer uninstalled and shut down ionic on my phone then re installed on my phone now everything's OK.
Best Answer
0 Votes