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Bluetooth won't pair

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‎08-30-2019 08:03

‎08-30-2019 08:03

  • Just Got a New Phone and My Charge 3 wont show up as a Bluetooth available device. How can I get the charge 3 connected to my new phone?
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‎08-30-2019 09:30

‎08-30-2019 09:30

Hello and welcome to the forums @AL21 

 

Here is the article on how to set up - click to go there

Be sure your phone is compatible and let us know how things go for you.

Stepping in the U.S.A. since September 2013. Android 14

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‎08-30-2019 23:19

In response to Odyssey13

‎08-30-2019 23:19

Hello @AL21 if your tracker is still setup to your account, which it should still be. 

On the new phone, install the Fitbit app, log into your Fitbit Account, accept every permission that you are asked to accept. 

Your new phone is now setup. 

 

There is nothing that a user can do through the phones Bluetooth that a user is able to do other than remove the tracker. 

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