Bug in displayed stats

[tyab01]

Hi there,

My watch only syncs intermittendly, and this bug wouldn't have happened if it wasn't for this.

1) Phone manages to sync in the evening - 12k steps shown, and shows on the app. All good.

2) At midnight the watch resets, and zeroes all the counts. This is expected.

3) Wake up the following morning and the watch fails to sync (That's a whole other problem).

4) The dashboard *still* shows the step count as being 12k steps. This is wrong. Should reset to zero at midnight as well?

5) Go to step count graph and it shows todays steps as being 12k. As in there are two bar graphs exactly the same height for yesterday and today. This is clearly wrong as I have done only 100 or so...

6) When the watch finally manages to sync then the dashboard, and graphs are corrected.

My guess is you guys are using a MVC pattern, and the data-model is not being reset at mignight. My suggestion is perhaps to just auto zero the counts in the app as well? Without relying on the sync to correct the values.

Thanks

[RobertoME]

Hello @tyab01, welcome to our Community boards. Thank you for bring this issue to my attention. I'm sorry to hear you are experiencing this issue and indeed, its a glitch causing that your tracker is not resetting your stats at midnight as it should. Our teams are working on this already and we will have a fix in the future.

I recommend to restart your tracker, this has helped other users. So It wont hurt to give it a try in the meantime. For additional help with this take a look at the following post.

Hope this helps and thank you for your feedback.