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Bug report: Fitbit mobile app does not support/show my timezone

ANSWERED
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‎04-26-2023 02:59

‎04-26-2023 02:59

Fitbit mobile app does not show/support my timezone, Please add my timezone as i get incorrect time on my versa 2 which is annoying!

android 12

I have latest version of fitbit mobile app

 

There should be a image on this post/topic.

 

My new timezone is: UTC-06:00 GuadalaJara Mexico city Monterrey

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1 BEST ANSWER

Accepted Solutions

‎04-26-2023 07:33

In response to SunsetRunner

‎04-26-2023 07:33

Hello @SunsetRunner and welcome to the Community.  Fitbit is aware of its problem with Mexico time zones.  Your workaround is to turn off your automatic time zone on your Fitbit app, then manually select a city in the correct time zone.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

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4 REPLIES 4

‎04-26-2023 03:05

‎04-26-2023 03:05

20230425_234450.jpg

 

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‎04-26-2023 03:10

In response to SunsetRunner

‎04-26-2023 03:10

Other.png

 

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‎04-26-2023 03:14

In response to SunsetRunner

‎04-26-2023 03:14

On my phone, correct time currently is 4:13AM, ON my fitbit versa 2 watch it is 5:14AM which is inorrect (because fitbit mobile app gave wrong time)

Best Answer
0 Votes

‎04-26-2023 07:33

In response to SunsetRunner

‎04-26-2023 07:33

Hello @SunsetRunner and welcome to the Community.  Fitbit is aware of its problem with Mexico time zones.  Your workaround is to turn off your automatic time zone on your Fitbit app, then manually select a city in the correct time zone.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer