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Call notification

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‎05-20-2016 20:42

‎05-20-2016 20:42

My fitbit charge hr recieves the call notifications, but displays "unknown". my mobile device does has a name to the contact that is calling me. How do i get it so my fitbit displays the actual name/number.
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‎05-21-2016 06:10 - last edited on ‎11-19-2025 09:19 by Fitbit Moderator

‎05-21-2016 06:10 - last edited on ‎11-19-2025 09:19 by Fitbit Moderator

It's nice to see our Community is growing @Ally2021! Welcome! Man HappyWhy don't you try restarting your tracker by following the steps provided in this thread. Then do the following:

  1. Turn off notifications and complete these steps:
    • On the Fitbit app dashboard, tap your tracker, and then on the device screen, tap your tracker.
    • Tap Allow notifications access and turn off access to the Fitbit Notification Service.
  2. Reboot your mobile device.
  3. In the Fitbit app, tap Allow notifications access and allow access to the Fitbit Notification Service, and then turn on call, text, or calendar notifications.

Hope this helps, let me know how it goes! Robot Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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