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Caller ID

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‎03-21-2016 07:43

‎03-21-2016 07:43

I am a new user of the ChargeHR, and am running the app via a Samsung 6. However, I can not get the caller ID function to work. I thought this option was available please confirm.

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4 REPLIES 4

‎03-22-2016 10:26

‎03-22-2016 10:26

Hope you're doing well @mgarner6 a warm welcome to the Fitbit Community! Cat Very Happy First of all I recommend you to see if your phone is compatible. Then to setup call notifications from your compatible device. 

Let me know if you have any other questions. Good stepping! Cat Wink

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‎03-22-2016 10:48

In response to SunsetRunner

‎03-22-2016 10:48

My phone was compatible, and I have since resolved the matter. I went into phone settings (not FitBit) and then notifications of the app. It had not synced to contacts and needed to be enabled. Once I restarted the phone the CallerID function worked.
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‎03-22-2016 10:52

In response to mgarner6

‎03-22-2016 10:52

That is great @mgarner6 thank you for sharing this solution with us! Cat Very Happy  

Keep in touch! Smiley Wink

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‎04-03-2016 09:07

In response to mgarner6

‎04-03-2016 09:07

I have the same phone and problem,  went to my phone settings and notifications. I restarted my phone and nothing happened. I have the same phone as you, how did you enable it?

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