06-17-2016 08:43
06-17-2016 08:43
06-18-2016 01:18
06-18-2016 01:18
Hi @Jgfitness
Feel free to check out the Fitbit Article:
http://help.fitbit.com/articles/en_US/Help_article/1381
Aside, did your friend choose a larger deficit plan when setting up a food plan?
It's also possible having set the setting on the food plan (fitbit.com website) to sedentary or personalized as that makes a difference to.
There's a setting on the food log page (computer / fitbit.com / account) which can be changed to increase the accuracy.
Change setting on Food Log Page
On the Food Log page, standard a setting is used to base the calories allowed on personal history, when being more or less active the calories can increase or decrease alot.
Change to sedentary when desired to increase the accuracy, when being more active, the calories to eat will increase.