07-25-2017 20:37
07-25-2017 20:37
So last week I went to the gym hard for 1 hour and 22 minutes, After finishing my workout my exercise tracker estimated I burned over 1050+ calories.
Fast forward to today, I go and open the app, the SAME exact page suddenly is glitched, it shows i burned 118 calories, despite this being impossible.
Why the heck did the app suddenly glitch after being fine for over a week?
Was it the last re-sync?
is it possible to get back the original stats?
I've added a screenshot below.
07-31-2017 06:41
07-31-2017 06:41
Hello @Danrw29, welcome aboard to the Fitbit Community! Certainly this is not a normal behavior.
I was looking in to your post and it seem the screenshot you've shared is broken. I'm curious to see this picture to have a better understanding, would you mind to repost the screenshot? However this time upload the screenshot directly to your post. For more details about this process take a look at this post.
Also let me know if the day your calories were 118, did you do the same exercise or there was a variation on your routine? I don't believe re-syncing your tracker has caused the change on your information.
Keep me posted how it goes. I'll be around in case the issue persists.
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