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Calories burned not updating until next day

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Hi,

I noticed that in the app my calories burned and remaining allowed calories doesn't update until the next day. See attached images for this past Sunday. 

https://imgur.com/a/Bnw1C9S

 

App is up to date

I logged out and back in

Restarted my phone and tracker

 

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Solved my problem. I got a Garmin watch. ✌️

View best answer in original post

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4 REPLIES 4

Bump for support

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Hi @ITGuy1024  these are the community forums and not support.

 

here are the support contacts I've gleaned over the years on the forums.

 

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

Stepping in the U.S.A. since September 2013. Android 14

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I'm asking for support or ideas from anyone. 

This is a place to get help with issues. 

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Solved my problem. I got a Garmin watch. ✌️

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