Hi
Is your tracker still linked to the account?
When the fitbit app is open, is there a tile which displays a image of your tracker?
If not, feel free relinking the tracker
- On the Fitbit app for Android dashboard, tap the menu icon in the top left corner.
- Tap Devices.
- Tap the + icon in the top right corner.
- If you're replacing a tracker, tap the tracker you want to replace. If you're setting up a new tracker, tap Add a new Device.
- Choose your tracker and follow the onscreen instructions to continue.