help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze sync issue

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-03-2016 16:33

‎11-03-2016 16:33

Hi, I've been trying to sync my new blaze and I'm having no luck. My blue tooth on my phone keeps saying couldn't pair with blaze because of an incorrect pin or passkey. I'm using an Android app and on the blaze it says fitbit.com /setup that's all I've got any help would be appreciated
Best Answer
0 Votes
1 REPLY 1

‎11-04-2016 01:58

‎11-04-2016 01:58

How are you trying to do the pairing? Fitbits are unusual in that the pairing has to be done via the fitbit app and not via the phone's bluetooth settings.

Best Answer
0 Votes