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Calories out, exercise, and hours active not showing correct.

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I have reset my phone and my Bluetooth and actually installed and reinstalled the app, and they're still not showing correctly. Pictures are my app showing the information incorrectly and then the correct info on my versaScreenshot_20181005-195743.png

 

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It looks to me that steps, miles, and stairs match up right, and calories are only off by 2, probably 2 burned between time of 2 pictures.  The difference I see is the 24 active minutes.  What am I missing?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Hey there, if you look on the bottom picture, where it has my calories eaten, it says I've got 1300 in and only like 1700 out, when it shows on the watch and on the other screen that I've really burned about 2500. My active minutes are off and then when it shows how many hours I've moved more than 250 steps, that's showing zero even though it's not, although that isn't pictured. 

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