09-29-2017
18:20
- last edited on
10-02-2017
07:57
by
RobertoME
09-29-2017
18:20
- last edited on
10-02-2017
07:57
by
RobertoME
So the calories left on the main screen and when I click on it are two different numbers. And it's not the same difference it could be anywhere from 50 to 200. Not sure what's going on. I've tried to change my plan deficit but that made no difference
Moderator Edit: Updated Subject For Clarity.
Answered! Go to the Best Answer.
10-02-2017 07:56
10-02-2017 07:56
Hello @Snibe, good to see you around in the Fitbit Community! I see what you are referring wit this scenario regarding your calories do not match within your app.
If you are looking something similar to this screenshot:
Note that this is a glitch that is under investigation already to roll a fix in the future. However I don't have a timeframe to share with you at the moment.
If I have more updates I will try to keep you posted . Thank you for your patience.
"Great things are done by a series of small things brought together.” What's Cooking?
10-02-2017 07:56
10-02-2017 07:56
Hello @Snibe, good to see you around in the Fitbit Community! I see what you are referring wit this scenario regarding your calories do not match within your app.
If you are looking something similar to this screenshot:
Note that this is a glitch that is under investigation already to roll a fix in the future. However I don't have a timeframe to share with you at the moment.
If I have more updates I will try to keep you posted . Thank you for your patience.
"Great things are done by a series of small things brought together.” What's Cooking?
12-19-2017 13:07
12-19-2017 13:07
I am having this same issue. Can someone tell me which one is more accurate?
12-19-2017 13:10
12-19-2017 13:10
01-06-2018 21:57
01-06-2018 21:57
This issue is STILL not fixed in Jan 2018? This is driving me nuts. Get it working Fitbit team, or don't expect us to waste money on the new scales or wristbands!
09-18-2019 16:33
09-18-2019 16:33
I just bought my first Fitbit and am having this same issue. The thing that bugs me the model is that the larger number is what appears to be wrong based on my weight loss goals and that is what is displayed on the versa 2 watch. Please fix this soon it is quite frustrating looking at my watch and then having to get my phone out to get the actual full picture.