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Calories showing before any are entered

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‎05-11-2021 21:24

‎05-11-2021 21:24

Calories are showing up at the beginning of the day before any are entered. Intake level inaccurate until entry is made but reverts back within seconds. Started 2 days ago. What's the fix? 

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2 REPLIES 2

‎05-11-2021 21:51

‎05-11-2021 21:51

I don't know anything about intake level, or even what that means;

but the calories you are seeing are your BMR (Basal Metabolic Rate) calories that you are always burning just to stay alive.

 

JohnnyRow_0-1620795048182.png

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎05-12-2021 10:19

In response to JohnnyRow

‎05-12-2021 10:19

Didn't describe the issue well. The App is reporting nearly 2000 calories at the beginning of the day. It seems to be tied to my daily results not resetting as the same number of calories show up at 12am. They are the calories I'm consuming and not burning. I noted that my exercise results are not resetting. If I enter food consumed the number of calories resets to show correct numbers but then resets itself within a minute. First time this has happened. How do you fix this and has anyone else experienced this. Have restarted phone multiple times and unpaired Charge 4 and repaired, nothing is working. Any suggestions?

 

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