Can't Sync LG g6

[DorisMP]

I got the fitbit on Tuesday, is synced with my phone just fine, got sleep info next morning.  Thursday morning the phone will not sync with the fitbit.  I can't get any help from fitbit on what is wrong.  My LG g6 is a new phone why would it work one day and not the next?

[SteveH · Accepted solution]

Syncing problems can happen with fitbits for no apparent reason.

The first thing to try is a restart of your phone and a restart of your fitbit using this procedure:

https://help.fitbit.com/articles/en_US/Help_article/1186/

Give this a few tries as it sometimes doesn't work. If it still won't sync after that then there are a few more things to try in this help file: http://help.fitbit.com/articles/en_US/Help_article/1866

[DorisMP]

Thank you,
Restarting the phone worked.

[savana]

tried once, will try a few more times later LG6..