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Can't add friends to my new group

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‎08-11-2021 20:58

‎08-11-2021 20:58

I created a group and one of my friends name doesn't show up on the invite friends list. Can someone help? 

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‎08-12-2021 12:03

‎08-12-2021 12:03

@ChristleH Welcome to the Fitbit Community. Thanks for the details mentioned. 

 

It's odd what you're experiencing. Let's try the following: 

 

- Log out from the Fitbit app 

- Clear the app cache 

- Restart your phone 

- Log back in and try to add your friend to the list 

 

May I know if your friend is showing as active on your leaderboard?

 

Hope this helps. 

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