01-03-2016 19:11
01-03-2016 19:11
01-04-2016 04:14
01-04-2016 04:14
Welcome to the Fitbit Community @Poopooplater! First of all, you should make sure that your mobile device is listed here. If it isn't you can try setting it up using a PC or any other device that is listed there.
The setup process can be followed here. If you still have issues during the pair process, check out this article.
I hope this helps. Let me know the outcome.