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Can't modify account settings in Android app

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‎01-09-2016 17:37

‎01-09-2016 17:37

In the most recent version, I can't modify any of the settings under the account "Account" section. I can't view the settings lost, but not scroll. I can't tap any of the options, bit I can tap the toolbar back/up button to return to the previous screen.

Hope this is fixed soon.
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2 REPLIES 2

‎01-11-2016 05:59

‎01-11-2016 05:59

Hello there and welcome aboard to our community @fifersheep. Interesting post my friend. I use religiously my Android and on my end everything is working with the latest update of the Fitbit app. Can you share some screenshots to have a better view of the issue you are experiencing? I can share with you some ideas to fix the problem.

 

 

In the meantime have you tried to log out from your account and reboot your phone? If not, this will fix any issue your app is having after the update.

 

I'll be around and let me know how it goes.Robot wink

 

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Best Answer

‎03-10-2016 12:41

‎03-10-2016 12:41

I was having the same issue when I discovered that after disabling my "blue light filter" app, the issue went away and I can scroll/edit the fields I need to. There may be an app you're using that's interferring with the fitbit app.

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