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Can't open the Fitbit App

yesterday - last edited 9 hours ago by Fitbit Moderator

yesterday - last edited 9 hours ago by Fitbit Moderator

I cannot open my Fitbit app. I deleted and added it back and it is the same. Call customer service and they said they were aware of the problem but gave me no solution or timeline!!

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
3 REPLIES 3

yesterday

yesterday

@June1950   Many other Android users are posting with the same problem.  Fitbit never gives a timeline for a fix.  Just be patient.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

9 hours ago

In response to LZeeW

9 hours ago

Hi @June1950 ! 

Our team is aware of this inconvenience and is working to find a solution as soon as possible.  I appreciate your patience and hope that these problems can be resolved soon, please wait for a new update to fix this issue. 

@LZeeW thank you for all your support!

Best Answer

7 hours ago

In response to MaCrisGBFitbit

7 hours ago

Just saw new uodate in google play. Downloaded it and now able to get back into fitbit app. 😊

Best Answer