Can't post run maps to the fitbit community

[Smudger483]

I have seen other people post there runs on the community with the map that they ran. When I go to share an activity all I have is 3 options 

Impact

Heart rate

Camera 

I can't find how people are using the maps to share there runs.

Any help would be great

[supersmart01234]

If you used GPS data, it should have an option of GPS map.

Is there a map of the activity in the exercise tile?

[Smudger483]

Yes I use the gps, I can see the map in activities but I don't see the option to post gps map just the 3 options above.

[SilviaFitbit]

A warm welcome to the Community @Smudger483! Yes, you're able to share your maps on the Community feed. Please confirm you're following the steps mentioned on this article Can I share my Fitbit stats and accomplishments?.

You can also go directly to the Community feed and you'll have the option to share exercise and many other things. See the screenshot below

Thanks for your advise @supersmart01234! 

Hope this helps! 

[Smudger483]

Hello silvafitbit,

I have and do follow the guide but as already mentioned I only get 3 options when I want to share an activity impact, heart rate and camera.

I'm using the app on android if that helps, or does this only work if your using the online dashboard?

[SilviaFitbit]

Thanks for getting back @Smudger483! I would like you to provide me with a screenshot of what you're seeing when you try to share it. 

The picture I posted above is from the Windows 10 app, it's exactly the same options that you should have on your mobile app. 

Keep me posted. 

[Smudger483]

So I open my app and select community. I then select "what are you upto" and then choose "exercise". I then select the gps mapped run and I only see the 3 options listed in the screenshot 

[SilviaFitbit]

Hey @Smudger483! Thank you so much for the screenshots you've shared. This is currently a bug that our engineers are investigating. 

Your patience and understanding while this is resolved is appreciated. 

P.S. I've moved your post to this board, because it's more related to the topic. 

[Smudger483]

Thanks

Could you please keep me updated when this is fixed please.

[SunsetRunner]

I have this exact same problem. I see my friends posting maps to the fitbit community, but I only have the options shown the same as the screen shot above when I try to post a walk. This is with a Versa in the Android app. 

[kcronin]

@Smudger483 @SunsetRunner. I've posted maps but I did it by taking a screen shot of the map image and then attaching the picture. I've had trouble posting attached photos with my phone so often I send the image to my email and load everything using my computer.