help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't setup Inspire

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-27-2019 19:37

‎05-27-2019 19:37

App crashes during setup once device is found. Help?

Best Answer
0 Votes
1 REPLY 1

‎05-28-2019 07:57

‎05-28-2019 07:57

Welcome to the Forums @Casseh.

 

Thanks for bringing this up. Let me help you figure out what is going on.

 

In this case, my recommendation would be that you try to uninstall the app and then install it once again. That should help so that everything starts working correctly. 

 

In the meantime, please let me know what phone is it that you are using, what App version is it running or what Android version do you have? That should help to better understand what could be happening.

 

I look forward to your reply.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes