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Can't sync due to Android Pie issue, need to reset the time

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‎09-28-2018 08:10

‎09-28-2018 08:10

Hi, I currently can't sync my Charge2 because of the issue with Android Pie (please please please get this fixed). Here's the current smaller issue: I was traveling in a different time zone when I upgraded my phone's OS. Now, my Charge 2 won't sync and it's stuck in the other time zone. Can anyone tell me how to change the time on the device? Thanks!
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‎09-30-2018 10:37

‎09-30-2018 10:37

Welcome to the Forums @seattlecubsfan.

 

Let me help you get the time corrected in your Charge 2.

 

In this case I'd recommend trying to sync with another device, or a computer. Given that Fitbits need to sync in order to correct the time, then syncing with some other device would be the best way to go about it.

 

Also, any updates on the Android 9 situation will be posted in here so be sure to keep an eye on it.

 

Please let me know if there is anything else I can help you with.

Lanuza | Community Moderator

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