05-15-2018 08:15
05-15-2018 08:15
I have an android and an Ionic. I have been trying to update to firmware 2.1 and no matter what I try it continues to ask to retry over bluetooth or retry. I'm so aggrevated.
05-15-2018 10:46
05-15-2018 10:46
@jbarnum I am going to move your post to the Android forum, where you might get more help. If you don't get help from the Android forum, you should re-post your problem in the Ionic forum -- it might not be an app problem at all.
I cannot help you because I am an iOS user and this is the iOS forum. That said, you say that the update tells you to re-try over Bluetooth. Are you having a wi-fi connection issue, maybe? My upgrade took quite a few minutes over wi-fi. I cannot imagine what it will take using Bluetooth.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
05-15-2018 11:04
05-15-2018 11:04
Thank you so much!