01-17-2023
13:24
- last edited on
01-25-2023
10:31
by
RodrigoMFitbit
01-17-2023
13:24
- last edited on
01-25-2023
10:31
by
RodrigoMFitbit
"Error: Failed to send Friend Request"
Hi, I am unable to send friend requests via username due to Error 404. (This form won't allow me to add a screenshot)
[Error 404] [URL https://android-cdn-api.fitbit.com/1.1/user/-/-friends/invitations]
Others are also unable to add me as a friend, saying that they can't find me with my user ID. Since we're sharing usernames on a public forum, we do not want to share emails, only User IDs.
I have the Android app, latest version available 3.72 (37268001). EDIT: I pushed an update, I am now running version 3.73 (37381041). Still no resolution to this issue.
Steps I have taken are:
-logged out of Fitbit app
-cleared cache
-restarted phone
-logged back in
I have also checked my Privacy settings, but I have found nothing that seems like it would block adding friends.
Is there anything else that I can try? I've looked at other posts here, and I have not found a solution.
Moderator edit: Subject for clarity.
Answered! Go to the Best Answer.
01-25-2023 10:43
01-25-2023 10:43
@knklbrr11 Nice to see you in the forums again. I will gladly help you add friends to your account.
Thanks for the explanation. What is the user ID that you share? I would try to add people from this direct link to your account: https://www.fitbit.com/user/2C73GF. This is your public Fitbit link. It shows an overview of your account and it lets others add you as a friend. I understand you not wanting to share personal details, good call. Try sending your friends the link above instead. I am sure they will be able to add you as a friend from there.
Have a nice day!
01-25-2023 10:43
01-25-2023 10:43
@knklbrr11 Nice to see you in the forums again. I will gladly help you add friends to your account.
Thanks for the explanation. What is the user ID that you share? I would try to add people from this direct link to your account: https://www.fitbit.com/user/2C73GF. This is your public Fitbit link. It shows an overview of your account and it lets others add you as a friend. I understand you not wanting to share personal details, good call. Try sending your friends the link above instead. I am sure they will be able to add you as a friend from there.
Have a nice day!