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Cannot connect to wifi

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‎12-13-2018 20:52

‎12-13-2018 20:52

I have a 5G or 2G wifi network thru my internet provider. I cannot sync my top 3 pandora stations. It says cannot connect to wifi. I've tried to download while charging, etc with no luck. Please help! Playing my workout stations by the watch was a big reason for purchasing this device. 

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‎12-14-2018 07:47

‎12-14-2018 07:47

Welcome to the Forums @Donna392hilton.

 

Let me help you figure out what is going on.

 

The first thing I'd like to ask is what Fitbit device are you using. 

 

In addition, please try to follow all of he steps listed in this help article. You should be able to find steps to help you get your Fitbit to connect to WiFi.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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