Cannot get the time on my watch

[der1234val]

Cannot get time on my watch

[Gr4ndp4]

Hi, @der1234val, welcome to the community, if we are going to assist you we will need more information. Which Fitbit device do you have, what can you see on the screen? how long have you had your device? Is your device synced and showing it is charged?

Let us know by posting here again.

Cheers

[Angela48]

Versa2, the wrong time is on the watch

[Gr4ndp4]

Hi, @Angela48 How long have you had your Versa 2? Is your device synced and showing it is charged? The wrong time on your watch is usually the result of a failure to sync with the Fitbit app on your phone. You may find these articles of interest Why won't my Fitbit device sync? - Fitbit Help Center & How do Fitbit devices sync their data? - Fitbit Help Center 

Let us know how you get on by posting here again.

Cheers

[JuanFitbit]

@Gr4ndp4 Thank you for your help and links shared. 

@der1234val @Angela48 , Nice to see yo around. Thank you for your messages. 

Just adding to Gr4ndp4 's info, I recommend you to have a look at this: How do I change the time on my Fitbit device?

[Kimcordes]

I have a Luxe Fitbit since 2018. I need to get the correct time back 

Wrong time on my Luxe fitbit

[Gr4ndp4]

Hi, @Kimcordes welcome to the community, have you followed the steps that I & @JuanFitbit recommended?

Let us know by posting here again.

Cheers

[Kimcordes]

I have corrected the issue. Thank you.

[RodrigoMFitbit]

@Gr4ndp4 Thanks for your input. 

@Kimcordes Thanks for the reply. I am glad to read that the correct time is now shown on your device. Wishing you the best with your Fitbit device.