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Cannot longer manually sync my Versa 3 on the Fitbit app

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‎05-30-2022 09:47 - last edited on ‎05-31-2022 04:52 by Fitbit Moderator

‎05-30-2022 09:47 - last edited on ‎05-31-2022 04:52 by Fitbit Moderator

I could usually from the home screen pull the drop down and see the Fitbit menu, and them sync the watch to the phone. I no longer see that and it believe it started happening when I  updated to the latest version of the fitbit app on my phone.

 

I use an android phone with Android 10.  gain from my home screen on the phone I could pull down a fitbit menu and now I can no longer do that.

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎05-30-2022 09:51

‎05-30-2022 09:51

@Lizard_King   I am moving you post to the Android forum, a better fit for your issue.  As an iPhone user, I can't help you.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎05-30-2022 18:46

In response to LZeeW

‎05-30-2022 18:46

Problem fixed by uninstalling then reinstalling. It is it called Fitbit now.

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