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Cannot pair Versa Lite with Samsung S9

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‎01-05-2021 05:46 - last edited on ‎01-05-2021 15:25 by Fitbit Moderator

‎01-05-2021 05:46 - last edited on ‎01-05-2021 15:25 by Fitbit Moderator

My phone Samsung 9 wont Pair to my versa lite, I've restarted it multiple times, made new accounts,  redid my bluetooth and still doesn't I spent a lot of money for it to not pair?

 

Moderator Edit: Clarified subject

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‎01-05-2021 15:25

‎01-05-2021 15:25

Hi @Paigecounts, welcome to the Community Forums.

 

First, I'd like to appreciate your effort and patience troubleshooting this situation prior to posting. If you haven't already done so, I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if all the requirements are correctly configured to setup your device. Then, you can move forward and try the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? and let me know how it goes. 

 

Let me know if further assistance is needed and if you have any additional questions.

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