help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to delete steps from account

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-04-2021 15:14 - last edited on ‎01-05-2021 15:48 by Fitbit Moderator

‎01-04-2021 15:14 - last edited on ‎01-05-2021 15:48 by Fitbit Moderator

My Fitbit measure the wrong amount of steps today. I can't figure out a way to fix it.. I have about 30000 steps by 9am . How can I fix it? 

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎01-05-2021 15:45

‎01-05-2021 15:45

Hi @Myacriscruz, welcome to the Community Forums.

 

Thanks for your post and the details that were shared. To remove the steps that were erroneously added, I recommend you to follow the steps that are specified on our help article: How do I delete steps and floors in the Fitbit app? and let me know how it goes.  

 

I'll be here if you need anything else.

Best Answer
0 Votes