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Cannot post or reply on the Fitbit app

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‎12-14-2021 18:26 - last edited on ‎12-18-2021 11:35 by Fitbit Moderator

‎12-14-2021 18:26 - last edited on ‎12-18-2021 11:35 by Fitbit Moderator

I can not post or reply to post on the fitbit app. I just started a few days ago. I deleted the app, cleared the cache, forced restart, restarted the phone. I chatted with customer support twice and all I got was the will escalate the case and they will reply with a email. I am using the z fold 3 any ideas

 

Moderator edit: Subject for clarity.

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‎12-18-2021 11:41

‎12-18-2021 11:41

@TonyC30 Welcome to the forums. Thanks for your inquiry regarding posting in the Android Fitbit app and what you have already tried. I have no more suggestions other than what you have already mentioned. I am glad you are already in contact with customer support. They will provide you with a resolution. 

 

Have a nice day!

RodrigoM | Community Moderator, Fitbit

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